Know all about Goods and Services Tax (GST) and the people who made it possible

GST_Asia_Pacific_Institute_of_Management

 

The Goods and Services Tax (GST) is here and people of the country have accepted it well. GST replaces the taxes levied by the central and state government and have helped in creating a common ground in the market with a single price across the nation along with many benefits of GST. It was first initiated by the NDA government in 2000 led by Atal Bihari Vajpayee. The main focus with GST implementation is to bring transparency into the system. Talking about its history, NDA made efforts to bring GST into reality in May 2014. Then Mr. Jaitley set the deadline as April 2016 to introduce GST. Later on, the date changed to July 2017.

Talking about GST, the people who made GST a reality are among the influential people of India. To name a few, during a meeting with his advisors, Sh. Atal Bihari Vajpayee proposed the concept of GST. Three former RBI governors Bimal Jalan, IG Patel and C Rangarajan were also a part of the discussion. In 2000, Vajpayee had formed a committee headed by CPM leader and then West Bengal finance minister Asim Dasgupta to design a GST model. The then Finance Minister of Kerala, KM Mani continued the work after the CPM had left and proposed the advancements in the bill. The congress leader, and then Finance Minister in the UPA-I government, P Chidambaram, pledged to roll out the GST. It was based on the recommendations of the 12th Finance Commission that information of GST was rolled out. He had set the date as April 1, 2010 to bring GST into reality. But the minister was replaced by Pranab Mukherjee as Finance Minister. After that the politics over GST has taken many turns.

It was when KM Mani resigned from the post, the NDA government headed by PM Narendra Modi came into power. West Bengal Finance Minister Amit Mitra was appointed as the head of the GST committee by Arun Jaitley. Mitra is known to have proposed the overview of GST and brought all states on the same page for rolling out the Goods and Services Tax. However, he urged the government to postpone the date of implementation as he thought it needed more standardized approach. On February 2015, Arun Jaitley set April 2016 as the timeline to bring GST into the picture. The date was later changed to July 1, 2017.

To know more about GST and other financial reforms post liberalization, please join us on 14th October 2017 at Asia Pacific Institute of Management. The institute is organizing a National Conference and will have views from the Railway Minister of India, Sh. Suresh Prabhu. You can know more about the details by clicking on the link View More

 

AIM heartily Thank Dr. Pawan Agrawal (Mumbai Dabbawala fame) on his visit and Motivating the Management Graduates

Dr Pawan Agrawal at AIM Campus

AIM heartily Thank Dr. Pawan Agrawal (Mumbai Dabbawala fame) on his visit and Motivating the Management Graduates

 

Dr. Pawan Agrawal graced the premises of AIM; students found him way too inspiring

Applauds from all corners of the auditorium and a standing honour for Dr. Pawan Agrawal (Mumbai Dabbawala fame) is how it all started. The Friday morning couldn’t get better for the audience who were eagerly waiting to catch a glimpse of the juggernaut. What a terrific start! To add to the excitement, there were media houses constantly running up to capture the moments. Going into details, the eminent speaker Dr. Agrawal lighted the lamp and gave a nod to start the session. A foreword by Dr. S.P.Chauhan, Director, Asia Pacific Institute of Management, filled the room with curiosity followed by a floral welcome by Dr. Surabhi Goyal along with the Director, extending a warm welcome to Dr. Agrawal which successfully set the mood for the event.

Now it was time for Dr. Agrawal to address the management graduates and he started off perfectly with the words of wisdom on knowledge sharing with others. ‘Everybody has knowledge but listening and concentrating is a must along with knowledge’ were the first few words that the eminent speaker used to address the audience. Everybody does business but how they deliver is what makes all the difference, opines Dr. Agrawal. Sharing his thoughts and past real experiences from his journey, he made sure the audience gets stuck to their seats as what was about to come was really interesting. Dr. Agrawal, known for his humor added ‘ Jo Biwi se Karey Pyaar, Vo Dabbawala ko Kaise Karey Inkaar’. Needless to say, a big round of applause is what he indeed got for these lines. Talking about the essence of delivery and supply chain management, the speaker shared how 5000 Dabbawalas never fail to deliver the lunch boxes to their customers without any error. Focus is the key to achieve success in life and work. Dr. Agrawal addresses his team as the ‘Masters of Logistics and Supply Chain’. Adding more to that, he said, one should master the art of work that one takes upon himself.

History of Dabbawalas

Mumbai Dabbawala started their operations in 1890 with a small team. The company got registered in 1956. Today the employee strength of Mumbai Dabbawalas is 5000 delivering 2,00,000 tiffins every day. For the last 127 years, they have been delivering Dabbas with only 1 error so far. Dr. Agrawal is born to a farmer father and came to Mumbai in 1979. He completed his PhD. After long 9 years of studying the essence of Dabbawala. According to Forbes, as said by Dr. Agrawal, the error ratio is 1 out of 16 million so far. He further adds, ‘Mistakes are not be made in the process as customer retention and satisfaction is vital to his organization’. He then focused on the word ‘Punctuality’ and addresses the students giving examples of how punctuality is connected to customer satisfaction.

Main Principles on which Dabbawalas works

Mumbai Dabbawalas believe in main four principles i.e. ‘Work is Worship’, ‘Customer is God’, ‘No alternate to Hard Work’ and ‘Importance of Human Values’. He adds, there is no substitute for hard work and if you want to achieve success, it is the core key. He was time and again laying emphasis on how customer centric approach towards business can make it grow as the customer is the vital point to be cared for. Hardships and daily struggles may come but there has to be a system to tackle all of that, opines Dr. Agrawal. In their business hierarchy, there are Mukadams, group leaders, who are divided according to the area where the tiffins are to be delivered. Whenever there is a conflict among the Dabbawalas, it is the Mukadam who ensures the problem is solved and there is no effect on delivery cycle.

Dr. Agrawal laid emphasis on one major point i.e. the will power to do the work. He adds, ‘ Karna Hai to Karna Hai’. He recalled an event where Prince Charles was to meet the Dabbawalas. They gave a warm welcome to Prince Charles and later on got invited to his wedding to Queen Camillia Parker. Going on with the Indian tradition of sending a gift, Mumbai Dabbawalas gifted Puneri Petha, Saree, Kolhapuri Chappal in the wedding. Gladly, he recalled this event and told how customer centric approach and business relations are important. He then recalled another incident where he was glad to meet Richard Branson, the founder of Virgin Airlines. He adds, it is your work that can take you to places in life, so staying focus is important. He recalled another interesting incident where he came up with a tagline ‘Share My Food’. If any customer is unable to eat the food on any particular day, the Dabbawalas made sure the food goes right to the street children. Dr. Agrawal praised the institute for being consistent in delivering quality education to the management graduates and did not divert from its path by only offering post graduation program for the last 21 years.

The event was a sure shot success and came to an end only after the interesting QnA round where students asked some thoughtful questions to the speaker. Dr. Agrawal enthusiastically answered all the questions and thanked all the students and dignitaries for such a wonderful event. He distributed Dabbawala caps and miniature tiffins to the faculty and students and honoured the AIM’s photographer Preetam Sarkar with a book. With this, the event came to an end. The students at AIM were rejoiced by his gracious presence and also shared how these events help them understand the market scenario better. They also requested the team to organize such event more frequently so that they get the latest insights into business management from the future perspective.